What You Need to Know About IT Services

Let’s Start with the Basics: What Are IT Services?

Even if you just started your business, you have likely heard of IT services.

When you decide to invest in IT support, you have two main options: hire an in-house team or find an outside company. Both will handle all of your IT needs and predict future issues and requirements, but utilizing the IT services offered by an IT company comes with some unique benefits.

Fort Collins IT companies like Techinc bring you years of experience, extensive knowledge of industry technology and updates, and partnership. IT services in Fort Collins include computer repair, consulting, cybersecurity, data recovery, and more. Even better? All of these services come at a fixed price, which tends to be much less than the cost of hiring an entire in-house team.

As for partnership, the team at Techinc knows a thing or two about supporting small businesses. We’ve made it our goal to support Fort Collins–area businesses with world-class IT services and thoughtful tech strategy. That’s right—we work with you to create a technology strategy that directly impacts your business’s growth. Whatever IT services you need, we’ll make sure they’re optimized for your needs.

Are IT Services in Fort Collins Really Different from an In-House Team?

As we mentioned, IT services providers in Fort Collins have a few advantages over in-house teams. But let’s break it down a little further.

If you want to hire your own tech team, you have to think about a few things.

  • How much are you willing to spend? The most experienced IT technicians will cost you much more than entry-level employees, but expert IT services from an IT company come at a fixed price.
  • What happens when your team is off the clock and you have a tech emergency? At Techinc, we provide clients with an after-hours emergency number.
  • Will your team members be proactive and catch issues before they ever happen? Techinc makes this a priority.
  • How will your team stay updated on technology developments? IT services companies further their employees’ education so you never have to worry about it.

These are just a few of the benefits of IT services over an in-house team, but it’s clear that IT services companies will make your life a whole lot easier.

What Will Your IT Services Provider Do?

If you decide to go the IT services route, you’ll never notice the lack of an in-house IT department. Your IT services provider will do everything from making five-minute repairs to strategizing with management.

You’ll also be the recipient of five-star customer service (at least when it comes to Techinc). We utilize the principles taught by the Zappos School of WOW to ensure every single one of our clients is treated with respect and compassion. Our team members enjoy building relationships with clients while providing excellent IT services. Even if you have a tear-your-hair-out issue, we will approach it with a calm, level head.

Your IT services provider should also maintain every part of your IT infrastructure. We know how important it is to ensure that even the smallest cogs in the machine are operating smoothly. Expect comprehensive security solutions that keep your data and business safe from threats like cyberattacks. No matter the business or setup, we recommend that all staff members be included in your security service.

When combined, all of the services offered by an IT services provider create an ironclad foundation for your business’s operations.

IT Services in Fort Collins, CO: Who Is Techinc?

The Man Behind Fort Collins’ Best IT Company

Techinc currently provides a wide array of expert IT services, but we haven’t always been around. Our founder, Matt Wood, started Techinc in 2005, but long before that he began his career in the US Air Force.

Matt’s role in the Air Force involved working on aircraft as a mechanic. You can probably imagine how important this was. Here Matt learned about the value of preventative maintenance. Later he worked for the City of Loveland in risk management, where he learned another key skill: identification and mitigation of business risks.

At this point, Matt knew he was passionate about both business and information technology. He enrolled in graduate school at Colorado State University to build the foundation for his career. Matt ended up working in the IT department of Platte River Power Authority, and it all started coming together. He realized that IT services combined with business smarts would be an incredibly valuable asset for businesses throughout Colorado.

Techinc was then launched, and Matt’s success is a testament to his mission. IT services in Fort Collins that focus on preventative maintenance, risk mitigation, and processes are truly needed.

The Top 10 Reasons Why You Should Choose Techinc for IT Services in Fort Collins

1. You Will Walk Away Satisfied

That’s a promise. There isn’t anything more important to us than ensuring our clients are pleased with our IT services. Every member of our team is committed to you and your business. 

2. You Will Hear a Human Voice on the Phone

Do you hate when you call a business only to be greeted by an endless stream of robo voices? You won’t have to worry about that with Techinc. We pick up our phones M-F from 8:00 a.m. to 5:00 p.m. We also realize that problems can come up outside of our business hours, so we provide clients with a special after-hours number. 

3. You’ll Never Be Unsure About a Project’s Status

When you’d like to know how your project is going, just log on to our online services system to check for updates and status reports. We put time and effort into every IT solution, and we want you to have easy access to this information.

4. You Won’t Be Surprised About Invoices

Ah, invoices. They aren’t the most fun part of business, but they are necessary. We make the process as simple as possible by carefully itemizing all work done and clearly explaining costs. We check for mistakes before sending our invoices out. Should a question or concern arise, we’re happy to discuss it.

5. You Can Count on Us to Protect You

The last thing we want is for our clients to worry. That’s why we carry errors and omissions insurance, as well as workers’ compensation insurance. When it comes to your business and your data, we never leave anything to chance.

6. You Won’t Wonder About Budgets and Delivery Dates

We make our rates and timelines clear from the get-go. Each project will be finished by the date we discuss, and your price will remain the same. We will never add on additional fees.

7. Your Network Is Secure 24/7

While we can’t personally watch your network at all times, we use a remote network monitoring system to check for potential issues. This allows us to jump in before potential problems become actual problems, helping you avoid downtime, data loss, and viruses.

8. You Have Access to Our Remote IT Services

This means that we can connect to your computers and network remotely. If possible, we will solve problems from afar so you can get back to work quickly.

9. Your Network Evolves with You

At every stage of your business’s growth, we can meet with you to discuss whether our IT services are still meeting your needs. We can adapt to any situation, and we’ll never leave you high and dry. Techinc is always looking for new ways to assist you with lowering costs, preventing issues, improving operations, and increasing efficiency.

10. You Have Our Word

For what it’s worth, Techinc has been serving Fort Collins–area businesses for over 15 years. We’re dedicated to our clients and won’t hestitate to go above and beyond for you. IT support is just part of what we do; we love creating partnerships with passionate business owners.

IT Services Available in Fort Collins, CO

Our team is ready to chat whenever you’d like. Feel free to contact us by phone or through our website. If you’re not there yet, no worries! Learn more about our business and past clients through our case studies and testimonials.

We believe in the power of relationships and results. Check out all of our Fort Collins-based services today! 

Take Your Business’s IT to the Next Level

If you are ready to begin a new way of running your business, contact us today. We can create the perfect partnership for your business and have you up and running with the best technology infrastructure in no time. We can’t wait to put together IT solutions for you. 

Call Techinc today for full-service
network management. IT’s what we do.

Call 303-835-4363