What Is Technology Support?

Before jumping into finding technology support for your Fort Collins business, it’s important to understand exactly what technology support is so you know what to expect.

Think about your business. What technology do you use? Here are just a few of the many things that almost all Fort Collins businesses rely on:

  • Computers for your employees
  • High-speed internet
  • Line of business applications
  • Cyber security protections
  • Data backups

Unfortunately, any business that relies heavily on technology is bound to run into technology issues at some point or another. Some issues are worse than others, but most can be fixed with the help of a Fort Collins technology support company.

There are plenty of technology support companies across America, but working with a local provider has some added benefits. By asking other small businesses in Fort Collins about their technology support provider, you can find someone who has built up trust within the community. You’ll be confident that your provider will always be there for you.

Techinc is one of those providers. We’re located in the heart of Denver, but we’ve been building relationships with small businesses throughout the area for years. Fort Collins is a vibrant city full of creative businesses that give the area character. We love getting to play a role in supporting the city that is one of Colorado’s best.

As your technology support provider, we can provide you with a wide variety of services. Whether you simply need repairs or want a technology partner to grow with your business, our team can handle it all. We have extensive industry knowledge that we bring to you for a low monthly fee.

But Wait—Should I Hire an In-House Team Instead of a Fort Collins Technology Support Company?

Many small businesses don’t realize that they have options other than hiring an IT team. While it can be beneficial to have a full-time IT expert on your team, a technology support company can handle just about every need. In fact, when you work with Techinc, we function as if we are your in-house team.

There are some important questions to consider before making that “IT technician needed in Fort Collins” post.

  • How much can you afford to spend? An in-house IT team comes at a high price, especially if you’re paying for expertise. Technology support companies tend to be more budget-friendly. You get access to IT professionals for a low fixed monthly price.
  • Can you depend on your employees to handle emergencies after business hours are over? If your IT team works from nine to five, who do you turn to when your computer breaks at six p.m.? Techinc is available on weekends and after-hours for problems that just can’t wait.
  • Will your IT team catch problems before they happen? Techinc believes in proactivity. That means we put systems in place that allow us to monitor your IT infrastructure. We catch problems before they get too big or simply prevent them from happening in the first place.
  • How much will it cost to train your team? Your IT team will need to be regularly updated on changes in the technology world. Training can come at a steep cost, but technology support companies handle their own training.

A Fort Collins technology support company can make a big difference in your productivity and bottom line. All you have to do is get in touch with us!

Who Is Techinc?

It all started with Matt Wood, our founder. Matt has held a variety of roles over the years, including risk management, working on aircraft, and, of course, IT. One day he realized that combining all of his skills would allow him to start an IT business with a unique offering. Techinc brings you customizable IT services that are born from proactivity and risk mangagement.

We’ve been doing business in Denver for over 15 years now. We love supporting our community with customized technology support, and that includes the businesses in Fort Collins.

What Can Techinc Provide to Your Fort Collins Business?

1. 100% Satisfaction

Yep, that’s right—we promise that you’ll be completely satisfied. We’re only happy if our clients are too. 

2. Easy Access to Project Updates

We keep careful records of project updates, which our clients have online access to.

3. After-Hours Support

When you get into an unlucky situation after-hours, we’re still available to help you. Our clients receive a special number for emergencies.

4. Regular Review of Your Network

Threats can pop up at any time, so we use a monitoring system that allows us to continuously check up on your network.

5. No Surprise Fees or Missed Deadlines

There’s nothing worse than a surprise fee on the invoice or an urgent project that gets pushed back for no reason. You won’t experience either with Techinc.

Techinc Is Your Fort Collins Technology Support Provider

If you’ve been looking for the right technology support provider, you don’t have to search any longer. Techinc is ready to bring your business the best technology support in Colorado.

Feel free to contact us by phone or through our website. If you’re not there yet, no worries! Learn more about our business and past clients through our case studies and testimonials.

We believe in the power of relationships and results. Check out all of our Fort Collins-based services today! 

Take Your Business’s IT to the Next Level

If you are ready to begin a new way of running your business, contact us today. We can create the perfect partnership for your business and have you up and running with the best technology infrastructure in no time. We can’t wait to put together IT solutions for you. 

Call Techinc today for full-service
network management. IT’s what we do.

Call 303-835-4363