Fort Collins IT Support Companies 101

What Do IT Support Companies Provide?

In today’s world, it’s almost impossible to run a business without utilizing some form of technology. And for many businesses, that includes a wide range of important systems that impact your daily operations. So who’s in charge of running, updating, and repairing all of that technology?

While most businesses hire an IT team to handle it, more and more are turning to IT support companies. These two options provide similar services, but choosing to hire an IT support company can bring you some huge benefits.

With a Fort Collins IT support company comes a tech team with many years of combined experience and industry knowledge. These technicians truly understand the ins and outs of the IT industry, and they bring their expansive skillset to each business they work with. Many IT support companies (like Techinc!) also make it a priority to only bring you the best services for your business’s stage of growth, even if that means adjusting the strategy they created for you when you first began working together.

And when you hire an IT support company, you’ll still receive all of the services an in-house team could supply (and then some). At Techinc, we offer standard services like data backup and recovery, security solutions, and computer repair, but we can bring even more value with our managed IT services and IT consulting.

Unique to Techinc is our dedication to growing relationships with our clients. We don’t just see you as another client; we see you as a partner. We hope to work with our clients for years to come, building and growing their IT infrastructures along with their businesses. Your wins are our wins!

Isn’t Hiring an IT Department a Safer Option?

If you’ve never worked with a Fort Collins IT support company before, we understand why you might have reservations. But hiring an entire IT department—which takes a lot of time and money—comes with its own set of risks. Here are a few questions to consider before starting the hiring process.

  • How much will employing IT experts cost you? You likely want to hire IT professionals with a high level of experience, but you can expect to pay them a high salary. IT support companies give you access to an entire team of these experts at a much lower cost.
  • Can you rely on your IT employees to respond in the event of an emergency? If you stay at work late and your computer starts malfunctioning, can you expect your tech guy (who’s out with friends) to help? All of Techinc’s clients receive an after-hours number so they can get support when they need it most.
  • Will your tech department focus on preventing issues from happening in the first place? Techinc is a staunch believer in preventative maintenance.
  • Who will take the time to arrange training for your IT department? IT support companies handle training internally, which means there’s less for you to worry about.

An IT support company sounds pretty great, right? Keep reading for a little more about us.

How Do Fort Collins IT Support Companies Work?

Your IT support company can do a variety of things, such as update your computers, figure out why your internet is running slow, and monitor your IT infrastructure. Whatever you need, they can fit it into their strategy for your business.

With Techinc, all clients also benefit from a stellar customer experience. We do everything we can to ensure you walk away happy—we even utilize the principles taught by the Zappos School of WOW. Everyone on our team is encouraged to build relationships with our clients. Whether we’re dealing with the smallest issue or the biggest disaster, you and your employees will be treated with the utmost respect.

Techinc also closely monitors your IT infrastructure. We’re able to watch your system at all times, meaning we can catch possible threats early. Part of this is providing comprehensive security solutions—nothing is more important than protecting your data, network, and systems. Even one virus can bring massive problems to your operations and cause you to lose business.

When you invest in a Fort Collins IT support company, you are making a smart choice for your business’s future.

Techinc, a Fort Collins IT Support Company

Who Are We Anyway?

Techinc is a locally owned and operated IT support company serving Fort Collins, Denver, and surrounding areas. We’ve been in business since 2005, but we wouldn’t be around if not for our founder, Matt Wood. His career path ultimately led to the creation of Techinc and some of the unique services we provide today.

Matt began his career in the US Air Force. Here he dealt with essential aircraft—in this role, preventative maintenance was key. Eventually, he moved to working in risk management. As you might guess, this taught him how to figure out potential business risks and then do what he could to lessen them. These roles, along with his growing interest in information technology, led Matt to enroll in graduate school at Colorado State University.

While working in an IT department later on, Matt had a realization—he could start his own IT business. But unlike your average, run-of-the-mill IT support company, his would focus on customizing the entire IT experience for each client while providing superb services.

His strategy has been a success. We’re proud to offer the best IT services around while supporting other local businesses. Each new client gives us a chance to give back to our community.

Why Techinc Is the Best Fort Collins IT Support Company

1. We’re Here to Help When You Need It

Doesn’t is seem like IT issues always crop up at the worst times? In these situations, we have your back. When you’re working on an important report over the weekend and your screen goes black, you can get in touch with us using the after-hours number we provided when we began working together. You’ll always have access to us when you need it most.

2. We Keep You Updated

We use an online services system to keep track of all of your projects and how they’re going. When you want to know the status of your project, all you have to do is log on to the system and check our updates.

3. We Can Assist You from Afar

Some IT issues can be solved without us ever leaving our office. We can tap into your network and computers remotely, meaning you don’t have to wait for a technician to arrive.

4. We Aren’t Happy Unless You Are

We guarantee that you’ll be satisfied with our services. Our business has succeeded thanks to our clients, and we are dedicated to maintaining the same level of professionalism and commitment with all future clients.

5. We Stick to Your Budget and Timelines

There’s nothing worse than a project that goes over budget or takes longer than expected. That’s why we ensure that budget and timelines are clearly laid out, and then we stick to them.

6. We Protect You With Insurance

Our clients never need to worry about being protected. We carry workers’ compensation and errors and omissions insurance.

7. We Adapt to Your Needs

We build IT strategies for our clients, but these strategies are adjustable. Techinc understands that businesses’ needs often change, and that means their technology needs change as well. We continue to monitor your strategy throughout our business relationship and work with you to make updates when needed.

8. We Have Eyes on Your Network 24/7

Our remote network monitoring system checks your network for potential threats. When we can catch them early, we can keep them from impacting your operations or damaging your business.

9. We Create Detailed Invoices

Invoices can be confusing, but they shouldn’t be. We clearly explain every charge on the invoice so you’ll never be unsure—but if you are, we’re more than happy to figure it out with you.

10. We Keep Our Promises

We don’t just say we provide the best IT services in Fort Collins—we actually do. Take a look at our testimonials and case studies to see what our past clients had to say.

Techinc Is Fort Collins’ Best IT Support Company

While there are several IT companies in the area, there’s only one Techinc. If you’re ready to speak with one of our technicians, contact us by phone or through our website.

We believe in the power of relationships and results. Check out all of our Fort Collins-based services today! 

Take Your Business’s IT to the Next Level

If you are ready to begin a new way of running your business, contact us today. We can create the perfect partnership for your business and have you up and running with the best technology infrastructure in no time. We can’t wait to put together IT solutions for you. 

Call Techinc today for full-service
network management. IT’s what we do.

Call 303-835-4363