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Companies across the world hand off IT duties and processes to managed IT services providers. Why? Rather than rely on an in-house team, which comes with a high cost, businesses get nearly the same benefits without the negatives from a managed IT services provider.
These IT companies allow you to take advantage of the latest in cybersecurity and technology while working with a team of experts. Services are regularly provided in exchange for a monthly investment.
You may be asking yourself if you really need a managed IT services provider. Here’s what we have to say: Techinc is a small business, so we’re very familiar with the challenges that come with running one. When we work with our clients, we put every effort into taking some burdens off of their shoulders.
Without having to worry about IT and its potential negative impact on your business, you’ll free up time to focus on why you started your business in the first place. You’ll experience the best managed IT services in Wheat Ridge while saving money (we mean it—we’re not happy if you’re not 100% satisfied). What’s not to want?
Before moving on, it’s important to address the difference between managed IT services and global outsourcing. Global outsourcing is the process of providing a set number of IT tasks every month for a specific price. You’ll get what you paid for, but nothing more.
If you’re hoping for a better relationship with your IT company, managed IT services are the way to go. Your provider will treat you like a partner, not just a client. In addition to providing IT services, they will also work with you to create a technology strategy for your business. A managed services provider’s goal is to build a relationship and support your business’s growth and success.
At Techinc, nothing brings us more pride than seeing our Wheat Ridge–area partners develop over the years that we work with them.
Obviously, handling run-of-the-mill service issues is the bread and butter of managed IT services companies. What’s unique among some, however, is the level of customer service that comes along with that.
Techinc prioritizes customer service. Our manager even graduated from the Zappos School of WOW—we don’t take shortcuts when it comes to our clients. Our employees take time to get to know you and your business. When big IT issues arise, we leave stress behind and treat you with the respect you deserve.
You’ll also have the comfort of knowing that your entire IT infrastructure is in good hands. Managed services providers watch over it all, from your server to individual desktops. Security is of paramount importance as well; we work hard to protect the business that you’ve built from the ground up. Any managed IT services provider should make sure that your business has a great security setup in place.
Techinc was founded in 2005, but let’s go back before it was even an idea in Matt Wood’s head.
Our founder joined the US Airforce, where he worked on mission-critical aircraft and learned about the importance of preventative maintenance. Matt moved on to work in risk management; this taught him how to identify and lessen business risks. At this point Matt decided to pursue a career in information technology, so he attended graduate school at Colorado State University.
It didn’t take long after he began working in IT until Matt had a realization: a strong IT infrastructure is necessary for every business. Thanks to the skills he had acquired throughout the years, Matt knew he could create an IT company that would focus on business success.
And he did. Techinc is still going strong today, and it’s our honor to provide the best managed IT services in Wheat Ridge.
Unlike some other IT companies, Techinc won’t disappear as long as we’re working together. When you have a question or need help, we’ll be there. You will always be treated with respect and courtesy.
Your network is essential to your business, which is why we have a network monitoring system that checks for potential problems 24/7. We’re able to deal with issues quickly and keep you protected from threats and downtime.
Insurance isn’t exciting, but that doesn’t mean it’s not important. Techinc carries both errors and omissions insurance and workers’ compensation insurance. This way, we can keep your investment in expert IT services safe.
When you have an issue that needs to be resolved ASAP, we can be there instantly. Our remote IT services cover a number of problems. That means less time lost for you. In the event that we have to send a technician to your location, they will be dispatched in a timely manner.
At Techinc, we like to create long-term relationships. Inevitably, our clients change over time—and we adapt to them. If your needs shift, that’s not a problem. If your goals grow, we completely understand. We’ll simply work with you to edit our strategy into one that best fits your business. We take time to think through all the ways that we could serve you better.
What could be worse than working on an important project over the weekend when you run into a technical issue? If your managed IT services provider doesn’t pick up the phone, then you’re out of luck—but that won’t be the case with Techinc. We provide you with an after-hours phone number for when a problem just can’t wait.
No matter the project, we regularly add updates and reports to our online service system. All you have to do is log on and check them out.
Our invoices should never leave you with questions. We ensure they are clear, including detailed information about each project. Our team double-checks invoices before sending them to you. However, if you do end up with questions or concerns, we’re always here to help figure it out.
Before we ever send you an invoice, you’ll know how much our managed IT services will cost. We don’t add surprise fees at the end. Our team also works hard to finish every project by the deadline.
Companies trust us for a reason. We stand behind our IT services and promise to deliver the best services around. We aren’t happy unless you are.
Does Techinc sound like the managed IT services provider for you? Contact us today. You’ll also find more information on our website, such as case studies and testimonials. Here are the services we can bring to you:
Our team is standing by to chat about your needs, so give us a call or send us a message through our online form. When we work together, we’ll put together the ideal partnership and help your business become the best version of itself. We can’t wait to create IT solutions for you.
Call Techinc today for full-service
network management. IT’s what we do.