Managed IT Services: Everything You Need to Know

So, What Are Managed IT Services?

Businesses in Littleton that use managed IT services are handing off technology needs and processes to an outside IT company. In doing so, small businesses in Littleton are able to stay updated—that means great cybersecurity, enhanced processes, and efficient IT infrastructure—while limiting costs. Typically, managed IT companies offer fixed pricing. Any services provided, such as maintenance and monitoring, fall under a set monthly cost.

We understand that nearly all business owners must navigate the challenge of implementing strategy through the use of the right people and resources. That’s why we aim to reduce some of the stress that comes with it. Techinc’s managed IT services offer most of the benefits of an in-house IT department, but with us, the cost won’t be so high. It’s our number-one goal to make our partners happy and provide the best managed IT services around. Working with us will help you cut costs and expand your business like never before.

The Difference Between Global Outsourcing and Littleton Managed IT Services

“Outsourcing” and “managed services” are terms commonly used in the tech world, but what do they actually mean? Are they the same?

Though similar, these are two different business models. IT outsourcing provides a company with a specific number of monthly tasks, all for a set price. These tasks may include data backups and patch management. Managed IT services, however, bring much more to your business.

You can expect a carefully thought-out strategy that fits both your business goals and company culture. Your IT services provider will work with you to build a relationship, and they will listen to and address concerns and goals. Managed IT services providers don’t just provide quick fixes; they communicate every step of the way to ensure your IT infrastructure is operating at its best. They want to see your business succeed just as much as you do.

What Does a Managed IT Services Provider Offer a Business?

If you have a small IT problem, your managed IT services provider will get you back up and running. However, you won’t just get your problem solved—you’ll also experience incredible customer service. This is another priority at Techinc. Our team is managed by a Zappos School of WOW graduate, which means that we use tried-and-true customer service principles every day. We motivate each member of our team to establish relationships with our clients. Sometimes an IT problem is particularly stressful or tricky, but we still treat you with respect no matter the situation.

The IT infrastructure of a company can be massive, but managed IT services providers take care of it completely. Especially in today’s online world, every business must have access to a secure and reliable IT system. We offer that and more to every client we work with. Security is top of mind for us; you’ve worked hard to build your business, and we want to protect it. Your entire in-house or remote staff should be protected by a comprehensive security solution.

Excellent security combined with a strategic IT plan will help your business thrive.

Who Is Techinc?

Matt Wood, Founder of Littleton’s Best IT Company

Before Techinc was founded, Matt Wood started out in the United States Airforce. Here he learned about the value of preventative maintenance. Working in risk management allowed Matt to become skilled in identifying and alleviating business risks. He built the foundation for his IT career in graduate school at Colorado State University.

When Matt later worked in an IT department, he realized that IT is vital to the success of a business. The seeds were planted—it wasn’t long before he realized he could offer managed services to businesses that were looking for reliable IT solutions, especially those focused on processes and risk management.

Techinc was launched in 2005 and is still proudly operating today. We are honored to offer the best managed IT services in Littleton and surrounding areas.

The 10 Reasons You Should Choose Techinc for Managed IT Services in Littleton

1. Your Business Matters to Us

As your local Littleton partner, Techinc always brings the utmost commitment, accountability, and empowerment to our business relationship. We’ll treat you with courtesy, integrity, and respect.

2. We Keep You Up to Speed

Want to know how your project is coming along? You can check out reports and updates on our simple online services system. You’ll know the status no matter the day or hour. 

3. You’ll Know What You’re Paying For

Each invoice you receive will be detailed—work is itemized down to the smallest detail. Of course, we also review every invoice before it’s sent to ensure it is completely accurate. If you have any questions or concerns about your billing, we’re more than happy to speak with you and get it figured out.

4. We Pick Up the Phone

Our business operates from 8:00 a.m. to 5:00 p.m. Monday through Friday, but we also give you a special after-hours number. You’ll be able to contact our team whenever you need help—your business can’t wait, and we don’t think you should have to wait either. A real person will pick up the phone when you need answers. 

5. Your Network Is Always Protected

We’ve invested in creating a strong remote network monitoring system that checks your IT infrastructure for any potential problems. If we can fix issues right away, we can keep your business protected from threats and lost time.  

6. We’re Insured

Techinc carries both errors and omissions insurance and workers’ compensation insurance. There’s no room for mistakes when it comes to protecting our clients, so we go above and beyond to keep our managed IT services worry-free. 

7. Your Budget and Timeline Is Honored

Your IT services come at the price we discussed; there are no hidden fees that will catch you off guard. We also guarantee that any projects will be finished by the deadline. 

8. Fixes Are Quick

When you need a fix, we won’t keep you waiting. Thanks to our remote IT services, we’re able to solve many problems from our headquarters, saving your and your employees’ time. If remote fixes aren’t possible, our expert technicians will be sent as soon as possible. 

9. Up-to-Date Tech

Our partnership with you will change as your business grows. Whatever you need to thrive, we will adapt to provide. IT services providers often disappear after the initial setup, but Techinc doesn’t work that way. With us, you’ll get frequent review meetings, and we look for ways to help you prevent issues, improve operations, increase efficiency, and lower costs.

10. 100% Satisfaction

We promise complete satisfaction. Techinc values and supports your business every step of the way, and we want your operations to be smooth and secure. You can expect our IT support to be on time and on budget—every time.

Managed IT Services Provided in Littleton, CO

If you think your small business in Littleton could use Techinc’s managed IT services, we’d love to chat with you. If you want to learn more, check out what our past clients have to say in our case studies and testimonials. Here are the services we can bring to you:

Bring Your Business the Best Managed IT Services in Littleton

If you’d like better IT services, contact us today. We can create the perfect partnership for your business and have you up and running with the best technology infrastructure in no time. We can’t wait to put together IT solutions for you. 

Call Techinc today for full-service
network management. IT’s what we do.

Call 303-835-4363