The Rundown on Fort Collins IT Services

So, What Are IT Services Anyway?

Anyone who has ever owned a business or simply worked for one probably has an idea of what IT services are.

Most businesses make the choice to either hire employees for IT purposes or work with an IT services company. While both options provide you with IT support, they are far from the same thing. IT services providers bring some enticing advantages to the table.

A company that offers Fort Collins IT services is often made of experienced technicians who have been in the industry for years. Their deep knowledge of information technology helps them bring you the best when it comes to your IT infrastructure. These companies stay updated on the latest in IT, and they’ll take the time to get to know you and your business. You can expect Fort Collins IT services to include data recovery and backup, consulting, managed services, and more. Usually, these services come at a fixed monthly price.

At Techinc, we also prioritize building relationships with our clients. If we don’t work with you to build an IT strategy for your business, then there’s no way we can ensure your technology is working for you (not against you). With every client, we discuss this strategy and check back in from time to time to see if anything has changed. This is one of the best ways we can support our clients.

But I Thought an In-House Team Was Better Than and IT Company…

We understand! While many businesses are now using outside IT companies, a huge portion still hires an in-house team. If that’s what works best for your company, you won’t hurt our feelings.

However, consider the following points when making your decision.

  • Do the costs justify an in-house team? If you want to hire the most experienced IT technicians, expect high costs. IT services providers, on the other hand, bring you experts for a much lower price.
  • Will your IT department be able to assist at all hours? We know that emergencies can happen anytime, so our clients get an after-hours number.
  • Can you be sure that your team will proactively look for potential issues? Preventative maintenance is one of Techinc’s guiding principles.
  • Are you ready to put in the time and money to train your IT team? If you work with an IT company, you don’t have to worry about training.

The benefits don’t end here. Handing the reins over to an IT services provider can save you a lot of time, money, and headaches.

IT Services Providers Can Handle It All

When you hire an IT services company, it’ll almost be like having an in-house team anyway. Your provider takes care of all IT work, from that quick computer update to implementing new systems.

And when you hire Techinc, you experience excellent customer service. We’re proud of integrating the customer service principles taught by the Zappos School of WOW in our everyday interactions with clients. Our technicians are encouraged to establish relationships with our clients—after all, we genuinely enjoy helping you! From the tiniest issue to the most stressful problem, we’ll be by your side to figure it out.

When we say we do it all, we mean it. We’ll handle every aspect of your IT infrastructure. If it’s not running smoothly, we know it can cause some serious issues in your daily operations, so we always keep an eye on things. Techinc also brings comprehensive security solutions to all of our clients—we don’t compromise on security. One cyberattack can bring your business to its knees, which is the last thing we want.

Trusting a Fort Collins IT services provider will help you establish a strong base for your business’s operations.

Fort Collins, CO IT Services: Who Is Techinc?

Where Techinc Came From

Techinc has been around for over 15 years, thanks to our founder Matt Wood. We wouldn’t be around without Matt, so it’s only right to explain just how we got here.

Matt began his career working on mission-critical aircraft in the US Air Force. Although it may not sound related to IT, this role taught Matt the value of preventative maintenance. Not long after, Matt learned about risk management in a different job. His interest in business and information technology was growing, so he decided to attend graduate school at Colorado State University.

Matt then spent some time working in an IT department. An idea formed in his mind: an IT company focused on providing excellent, customized IT services to growth-focused small businesses. And Techinc came to be.

We’ve been providing the best Fort Collins IT services since 2005, and we don’t plan on quitting anytime soon. It’s our honor to serve local businesses.

The Top 10 Reasons Why You Should Choose Techinc for Fort Collins IT Services

1. We Promise Complete Satisfaction

When it all comes down to it, we are in business for our clients. Everything we do is meant to boost your business up, so if you’re not happy with something, we will remedy the problem. We want you to walk away completely satisfied (or stick around for more!).

2. We Always Update You on Projects

We utilize an online services system to keep you updated on any and all projects we’re working on. Whenever you’d like to view updates, simply log on and check the status reports.

3. We’re Here for You 24/7

Nothing could be more frustrating than desperately trying to finish a project when your computer decides to stop working. Even more frustrating? You have no one around to help you. At Techinc, we make sure that doesn’t happen to you. Our clients have access to us outside of our normal business hours.

4. We Send Clear, Detailed Invoices

We take time to ensure our invoices are not only accurate but also detailed. They’ll show what we did, why we did it, and, of course, the cost. However, we don’t tack on additional fees, so you’ll already know what to expect before we ever send the invoice.

5. We Deliver Work On Time and On Budget

When we begin working together, we’ll discuss your timeline and budget. And then we’ll stick to them. You won’t be waiting for a project to be finished a week after the deadline, and you won’t have to pay more than we discussed.

6. We Protect Clients with Appropriate Insurance

The last thing we want is for our clients to worry. That’s why we carry errors and omissions insurance, as well as workers’ compensation insurance. When it comes to your business and your data, we never leave anything to chance.

7. We Monitor Your Network at All Times

Your network is obviously important, so we use a network monitoring system to keep an eye on it. Any problems that come down the pipeline, like viruses or data loss, can be avoided if we catch them early enough.

8. We Adjust Our Strategy to Support You

Together, we’ll establish an IT strategy to help your business grow. When that happens, we’ll continue adjusting the strategy so it makes sense for your stage of growth. This is one of our favorite parts of the job as we love seeing our clients’ businesses expand!

9. We Offer Quick Remote Fixes

We have the ability to access your network and computers remotely. That means we can solve problems while never leaving our office—you won’t have to wait for a technician to arrive. If remote fixes aren’t possible, we’ll dispatch a technician quickly.

10. We Keep Our Promises

Remember how we promised you’ll walk away satisfied? Well, we mean it. We’ve been serving Colorado businesses for over 15 years, and we take pride in our clients’ positive feedback. Whatever you need, we’ll be there to provide it.

Fort Collins, CO IT Services

If you’re ready to get in touch, feel free to contact us by phone or through our website. If you’d like to do some more research first, we understand. You can learn more about our business and past clients through our case studies and testimonials.

We believe in the power of relationships and results. Check out all of our Fort Collins-based services today! 

Take Your Business’s IT to the Next Level

If you are ready to begin a new way of running your business, contact us today. We can create the perfect partnership for your business and have you up and running with the best technology infrastructure in no time. We can’t wait to put together IT solutions for you. 

Call Techinc today for full-service
network management. IT’s what we do.

Call 303-835-4363