Tech Inc. offers customized service-level maintenance through their Manage IT Services program. We provide multi-vendor support for servers, desktops, printers and networks. Our proactive services help to minimize downtime, and in the event of problems, to return your operations to normal as quickly as possible.

Why is proactive computer and network maintenance necessary? Your computer network is a complex collection of machines and software, communicating simultaneously, performing trillions of calculations via the use of hundreds of parts and wires. Not to mention the constant assault by viruses and spyware. Your computers require regular maintenance to keep the big problems away and to maintain optimal performance.

Historically, regular and systematic network support has not been the norm among small companies. Small businesses believed that all they needed was for someone to help them fix what isn't working at the moment. They assumed the "break-fix" support model is how support for computers and networks was supposed to be. The attitude among small businesses has certainly started to shift in recent years. Companies large and small are realizing a much better return on their investment by way of routine and scheduled maintenance.

So, what do Tech Inc. Managed IT Services provide my company?

Tech Inc. Managed IT Services provide ongoing and immediate technical support for your computer network, systematically managed by our certified IT professionals and support staff. Tech Inc. support professionals not only take care of your company's technology on a regular basis, but also implement and maintain the strategic technology plan for your company. This is customized to your business goals and the nature of your technology infrastructure. Your business will have a stable technology environment in which to conduct its business. Further, you will have a predictable and manageable IT budget.

We will place a technology professional at your business for as long as it takes to completely define your budget, computer usage levels, number of computers, servers, how you adopt technology and how involved you want to be with your network. Tech Inc. will also take the time upfront to standardized your IT environment so that servers and computers are fully functional. Both of these efforts are part of Tech Inc.'s implementation strategy that we pay for on your behalf.

There are many reasons your business needs proactive maintenance.

• To ensure critical patches and security updates are applied monthly.
• Regular maintenance, review and management of firewall, virus and spyware protection tools.
• Identification of trends related to network issues to minimize down-time.
• Data recovery and disaster preparedness. Full backup management and testing.
• Standardization of server, computer and IT infrastructure.
• Server management to prevent hard drive crashes and storage issues.
• Event log management to identify and resolve problems that are lingering.
• The realization that your network is being managed by professionals in a proactive and effective manner.